Acceptance
By accessing or using HarborOS (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms. If you do not agree, do not use the Service.
Definitions
“HarborOS” or “we” refers to HarborOS, Inc.
“You” or “Customer” refers to the individual or organization accessing the Service.
“Customer Data” refers to all data you upload, import, or generate within the Service, including contracts, financial records, forecasts, and snapshots.
“Service” refers to the HarborOS platform, including the web application at app.harboros.co, APIs, and related integrations.
Accounts & Access
You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. You must notify us immediately of any unauthorized access. We reserve the right to suspend accounts that violate these Terms or pose a security risk.
Permitted Use
You may use the Service for lawful business purposes consistent with its intended function as a contract intelligence and financial operations platform. You may not: reverse engineer, decompile, or disassemble the Service; use the Service to build a competing product; attempt to access other customers' data; exceed reasonable usage limits or interfere with Service availability; or use the Service in violation of applicable law.
Your Data
You retain all rights to your Customer Data. We do not claim ownership of any data you upload or generate within the Service. We access Customer Data only as necessary to provide the Service, respond to support requests, or comply with legal obligations. Upon termination of your account, you may export your data for 30 days. After that period, we will delete your Customer Data from our active systems within 90 days, subject to backup retention schedules.
Third-Party Integrations
The Service may connect to third-party systems including Salesforce, HubSpot, NetSuite, Google Drive, and Microsoft OneDrive through authorized OAuth integrations. When you connect a third-party service, you authorize HarborOS to access data from that service as described during the authorization flow. We access only the scopes you explicitly authorize. You may revoke integration access at any time through your account settings or the third-party service's permissions. Third-party services are governed by their own terms and privacy policies.
Billing & Payment
Paid plans are billed in advance on a monthly or annual basis. All fees are non-refundable except as described in our Refund Policy. We may change pricing with 30 days' notice. If you do not agree to a price change, you may cancel before the next billing cycle. Failure to pay may result in suspension or termination of access.
Intellectual Property
The Service, including its design, architecture, code, documentation, and branding, is owned by HarborOS, Inc. and protected by applicable intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose during your subscription term. Feedback or suggestions you provide may be used by HarborOS without obligation to you.
Warranties & Disclaimers
The Service is provided “as is” and “as available.” To the maximum extent permitted by law, HarborOS disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. The Service provides financial operations tooling but does not constitute financial, legal, or tax advice.
Limitation of Liability
To the maximum extent permitted by law, HarborOS's total aggregate liability arising from or related to these Terms or the Service shall not exceed the amount you paid to HarborOS in the 12 months preceding the claim. HarborOS shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, regardless of the theory of liability.
Termination
You may cancel your account at any time through your account settings. We may terminate or suspend your access for violation of these Terms, non-payment, or if required by law. Upon termination, your right to use the Service ceases immediately. Sections relating to your data, intellectual property, warranties, liability, and governing law survive termination.
Changes to Terms
We may update these Terms from time to time. We will notify you of material changes via email or through the Service at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance. If you disagree with updated Terms, you may cancel your account before they take effect.
Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware. Both parties consent to personal jurisdiction in those courts.
Contact
Questions about these Terms? Contact us at legal@harboros.co.